Our Au Pair Service to you
Getting in Touch and registering.
You register your interest by filling in the online form or if you have any questions, call us and leave a message and we will call you back.
Identifying your needs.
We discuss your requirements with you and ask you for any further appropriate information, which allows us to match your family with the perfect au pair.
Our code of conduct
We are members of BAPAA-the British Au Pair Agencies Association. We work to the highest standards in the industry and follow strict guidelines. BAPAA’s code of conduct means we have to supply your family with in-depth personal information about the au pair, including references, medical reports, and a police check.
Sending you au pair files
We then forward files of suitable au pair candidates via email for you to consider (the files will include personal details, references, photographs, and certificates). All the au pairs have been vetted by our partner agencies in their home country; we do not recruit au pairs directly from the Internet.
Interviewing your Au Pair
After reviewing the files, you contact us to advise us whether you want to speak to an Au Pair on the phone or by Skype. We will then arrange the phone/Skype call via our partner agency. We will work continuously until you find the au pair who is right for your family.
Confirming the placement
If both you and the au pair agree to proceed, we will confirm the placement with the partner agency. At this stage we will provide you with a template letter of invitation which you will need to fill in; once this is received and our agency fee is paid in full, the placement will be confirmed and the au pair will be booked and their flight paid.
Placement Fee and our Guarantee
Once the booking has been confirmed the fee is payable. The fee covers the placement of the au pair and includes a guaranteed refund in the unlikely event that the placement does not work out (see terms and conditions).
Your au pair arrives in the UK.
Through our BAPAA membership we can offer unique benefits to au pairs during their time in the UK. This includes free membership to the BAPAA friends website, discounts available for excursions through International Friends, and much more.
We will provide on going support to au pairs and families during the period of engagement. We are here to discuss issues or answer questions that may arise and provide ideas on how to resolve them.